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Go Green. Go Paperless. Enroll for "Go Paperless" and receive an e-mail when your statement is ready to view online.
- How long can I view my electronic statements online?
- Is there a fee or charge for Electronic Billing Statements?
- What is Go Paperless?
- How do I enroll for Go Paperless?
- I just enrolled for Go Paperless. When will I receive my paperless statement?
- I have been receiving paperless statements for the past 3 months. However, this month I received a paper statement in the mail. Why?
- How do I cancel Go Paperless?
- What if I cancel Go Paperless and then change my mind?
- Is there a fee or charge for Go Paperless?
- How long can I view my electronic statements online?
You can view up to 13 months of past billing statements. Log-in to your account then click the "Statements" link to view your billing statements. You may download and print copies of your billing statement, as well as prior statements. Log-in to your account and click the "Statements" link located at the top of the page. Follow the directions to view statement(s) available online.
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- Is there a fee or charge for Electronic Billing Statements?
There are no Toyota Financial Services fees or charges for this service.
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- What is Go Paperless?
Go Paperless is a service that replaces paper statements with online access to your Toyota Financial Services billing statements. You will receive email alerts when your statements are ready about 2 weeks before your payment due date.
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- How do I enroll for Go Paperless?
To turn off your paper statements, log-in to your account, go to the "My Profile" section, and click the "Go Paperless" tab. Check the box next to "Go Paperless." Just say NO to paper statements.
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- I just enrolled for Go Paperless. When will I receive my paperless statement?
It depends. You should receive your first statement online approximately 2 weeks prior to each monthly due date. However, if you are a new customer with Toyota Financial Services, it may take up to 2 billing cycles to take effect.
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- I have been receiving paperless statements for the past 3 months. However, this month I received a paper statement in the mail. Why?
If the total amount due on your billing statement differs from your monthly payment amount, the balance due difference will trigger a paper statement. If you think this was sent an error, call us at 1-800-874-8822 and a Customer Service Agent will assist you.
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- How long can I view my paperless statements online?
You can view up to 13 months of past billing statements. Log-in to your account then click the "Statements" link to view your billing statements. You may download and print copies of your billing statement, as well as prior statements. Log-in to your account and click the "Statements" link located at the top of the page. Follow the directions to view statement(s) available online.
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- How do I cancel Go Paperless?
Log in to your account, and go to the "My Profile" section and then click the "Go Paperless" tab. Check the box next to "Cancel Go Paperless." All previous statements will remain available online. Important Note: If we’ve posted a statement to your online account prior to cancellation, a paper statement (for your current payment) will not be mailed to you. You will still be required to send in your payment by the due date. Future statements will be mailed to you.
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- What if I cancel Go Paperless and then change my mind?
We embrace your green spirit. Log-in to your account, go to the "My Profile" section, and click the "Go Paperless" tab. Check the box next to "Go Paperless."
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- Is there a fee or charge for Go Paperless?
There are no Toyota Financial Services fees or charges for this service.
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- What is Consent to Electronic Communications and Agreements?
- Are all TFS customers required to agree to the Consent to Electronic Communications and Agreements?
- What if a customer does not agree to the Consent to Electronic Communications and Agreements?
- What if a customer inadvertently declines the Consent to Electronic Communications and Agreements and is de-enrolled?
- What is Consent to Electronic Communications and Agreements?
Consent to Electronic Communications and Agreements is an agreement in which a TFS Customer agrees to conduct business with TFS via electronic channels, such as the TFS websites. A simple analogy would be a pen to sign documents.
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- Are all TFS customers required to agree to the Consent to Electronic Communications and Agreements?
No. Only those customers who either want to register for an account online or to continue using their account online have to agree to the Consent to Electronic Communications and Agreements.
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- What if a customer does not agree to the Consent to Electronic Communications and Agreements?
Customers who want to register for an account online will not be permitted do so. Customers who want to continue using their account online will be de-enrolled. This will result in the following:
• ONLINE ACCOUNT ACCESS will be REMOVED
• PAY ONLINE enrollment will be CANCELLED
• SCHEDULED PAY ONLINE PAYMENTS that are not in process will be CANCELLED
• GO PAPERLESS services to suppress Toyota Financial Services billing statements will be CANCELLED
• PAPER BILLING STATEMENTS will be sent
• Management of PRIVACY CHOICES and MARKETING PREFERENCES will not be available
• New online account SERVICING FEATURES will not be accessible
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- What if a customer inadvertently declines the Consent to Electronic Communications and Agreements and is de-enrolled?
The customer will be required to go through the online registration process again by agreeing to the Consent to Electronic Communications and Agreements.
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- What is Marketing Communication Preferences?
- What are the choices that customers have for Marketing Communication Preferences?
- What is Marketing Communication Preferences?
Marketing Communication Preferences allows customers to select the channel in which they would like to receive marketing content from TFS.
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- What are the choices that customers have for Marketing Communication Preferences?
The choices are:
• Phone
• Mail
• eMail
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- What is Privacy Choices?
- How do I allow TFS to share my information with TFS Affiliates?
- What is Privacy Choices?
Privacy Choices allows you to limit the way TFS shares and use personal information about you.
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- How do I allow TFS to share my information with TFS Affiliates?
Under the 'My Privacy' tab within the Account Management section, you are only able to limit the way TFS shares and uses personal information about you. Please call TFS Customer Service if you would like to allow TFS to share your information.
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