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How can we help? Toyota Financial Services (TFS) representatives are ready to serve you.
Existing TFS customers have a variety of ways to get in touch with us – see below. If you're shopping for a Toyota and have a question, please
contact us
.
Payment Options
Visit
Payment Options
for information about mailing your monthly payment, or how to have your payment automatically submitted to us.
Secure Email
Send us your questions or comments using our secure
Mail Center
to ensure the confidentiality of your account information.
We will send a message to your regular email account notifying you when a reply has been posted.
Please allow up to 2 business days for a response to be posted in your
Mail Center
inbox.
Vehicle Protection product questions cannot be handled via email at this time.
Email
If you are not a Toyota Financial Services customer and have general comments or questions, please use our email form.
Telephone
Account information is available 24 hours a day by calling our Automated Customer Service line at the toll-free number below. Customer Service Representatives are also available.
Customer service in the U.S.: 1-800-874-8822
End of Lease: 1-800-286-0652
Monday through Friday 8:00 a.m. – 8:00 p.m.
Toyota Credit de Puerto Rico: 1-800-469-5214
Monday through Friday, 8:00 a.m. - 5:00 p.m. Atlantic Time
Vehicle Service Agreement (VSA) | Toyota Extra Care: 1-800-228-8559
Prepaid Maintenance | Toyota Auto Care (TAC): 1-800-228-8559
Guaranteed Auto Protection (GAP): 1-800-255-8713
Credit Life and Disability Insurance Claims: 1-800-445-8154
Call us with your inquiries for vehicle protection products.
Monday through Friday, 7:00 a.m. – 7:00 p.m. Central Time
Saturday 8:00 a.m. – 1:00 p.m. Central Time
Brochure Requests: 1-800-GO-TOYOTA
Toyota Shareholder Hotline: 1-212-715-7386
Questions regarding
Careers@TFS
or Investor Relations cannot be handled by phone at this time. For these inquiries, please
email us
.
Disputes About Credit Information We Reported
If you believe we reported incorrect or incomplete information about you to a credit bureau, write us at:
P.O. Box 9786
Cedar Rapids, IA 52409-9786
Identify the information and tell us why you believe it is incorrect or incomplete. If you have a copy of the credit report which shows the disputed information, please include a copy in your correspondence to us.
Dealer Information
TFS products and services are available at participating Toyota dealers. To locate the Toyota dealer nearest you, click here.
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