How can we help? Toyota Financial Services (TFS) representatives are ready to serve you.

Existing TFS customers have a variety of ways to get in touch with us—see below. If you're shopping for a Toyota and have a question, please contact us.

Payment Options

Visit Payment Options for information about mailing your monthly payment, or how to have your payment automatically submitted to us.

Secure Email

Send us your questions or comments using our secure Mail Center to ensure the confidentiality of your account information.

We will send a message to your regular email account notifying you when a reply has been posted.

Please allow up to 2 business days for a response to be posted in your Mail Center inbox.

Vehicle Protection product questions cannot be handled via email at this time.

Email

If you are not a TFS customer and have general comments or questions, please use our email form.

Telephone

Account information is available 24 hours a day by calling our Automated Customer Service line at the
toll-free number below. Customer Service Representatives are also available.

Customer Service in the Continental U.S.: (800) 874-8822
Monday–Friday, 8am–8pm
Lease-end Options: (800) 286-0652
Monday–Friday, 8am–8pm Central Time

Toyota Credit de Puerto Rico: (800) 469-5214
Monday–Friday, 8am–5pm Eastern Time

Vehicle Service Agreement (VSA) | Toyota Extra Care: (800) 228-8559
Prepaid Maintenance | Toyota Auto Care (TAC): (800) 228-8559
Guaranteed Auto Protection (GAP): (800) 255-8713
Credit Life and Disability Insurance Claims: (800) 445-8154
Call us with your inquiries for vehicle protection products.
Monday–Friday, 7am–7pm Central Time
Saturday 8am–1pm Central Time

Brochure Requests: (800) GO-TOYOTA
Toyota Shareholder Hotline: (212) 715-7386

Questions regarding Careers@TFS or Investor Relations cannot be handled by phone at this time. For these inquiries, please email us.

Dealer Information

TFS products and services are available at participating Toyota dealers. To locate the Toyota dealer nearest you, click here.