Wear and Use Guidelines

Normal wear and tear to a vehicle is to be expected. We can all relate to the occasional scratch and scuff. However, mileage in excess of that specified on your lease agreement and damages exceeding normal wear and use may be chargeable to you upon the end of your lease.¹ To help avoid any surprises and charges, review our general Wear and Use Guidelines below for examples of what is considered excessive²:

INTERIOR

Seat and Trim

• Cuts, tears or an accumulation of burns or stains larger than the size of a credit card

• Missing keys/remotes
• Missing parts or accessories (shifter knob, headrests, tonneau/cargo cover, etc.)
• Inoperative, malfunctioning or broken parts or equipment
• Any modifications not on the vehicle at lease inception

• Tires with exposed cords
• Tires or wheels that do not match or meet manufacturer's guidelines for safe operation
• Missing or damaged wheel covers
• Wheel gouges greater than 1"

• Windshield cracks, stars or bullseyes
• Windshield scratches greater than the size of a credit card
• Damaged or broken glass
• Bent, broken or missing lights, turn signals, mirrors or lamps

• Scratches greater than the size of a credit card that penetrate the paint
• Dents greater than the size of a credit card
• Accumulation of damage covering a majority of a panel requiring repair or replacement of entire panel
• Previous repairs performed poorly or unrepaired collision damage

• Damage to frame structure that affects the integrity of the vehicle
• Damage from flood, water, hail or sand
• Damage resulting from improper vehicle maintenance