Any damage that is beyond normal wear and tear is considered excessive. Some examples might include tears or burns on upholstery, missing or broken equipment or large dents or scratches on the exterior of the vehicle.
If it helps to see some examples of what’s considered excessive, check out our Wear and Use Guidelines. We also recommend reviewing your lease agreement as it includes additional excess wear and use information specific to your vehicle.
Just a heads up, though, the examples provided may not include all instances of excessive damage that could subject you to additional charges based on the terms of your lease agreement.