You were automatically enrolled in Pay Online when you registered for an account the website. You can delete a “Recurring Payments Profile,” cancel scheduled payments, or delete your bank account information.*

Follow these steps to delete your “Recurring Payments Profile”:

1. Log in to your account
2. Select “Payments” from the top navigation bar
3. Click through to the “Website Payments” page
4. From the “Recurring Payments Profiles” section, select “Delete”
5. A “Delete Recurring Profile” window will pop up
6. Click the “Delete Profile” button
7. Your “Recurring Payments Profile” will be removed from the “Website Payments” page

Follow these steps to cancel scheduled payments:

1. Log in to your account
2. Select “Payments” from the top navigation bar
3. Click through to the “Website Payments” page
4. Locate the scheduled payment, select “Cancel”
5. Select “Cancel Payment”
6. The payment status will change from “Scheduled” to “Cancelled”

Follow these steps to delete your bank account information:

1. Log in to your account
2. Select “Payments” from the top navigation bar
3. Click through to the “Bank Information” page
4. Select “Delete” next to the applicable bank account
5. A “Delete Bank” window will pop up
6. Click the “Delete Bank Account” button
7. The bank account information will be removed from the “Bank Information” page

Note: All payments linked to the bank account information that are in “Scheduled” status will be cancelled.

* If there are multiple account holders on one account, you will not be unable to make changes to the other account holder’s “Recurring Payments Profile,” edit scheduled payments, or remove bank account information.